Interviews

Bland puts people at the heart of RBH

Susan bland took over the role of managing director of rbh – the uk’s leading independent management company last month. Susan young caught up with susan,who is also chair of the hospitality employers group (heg),to find out more about one of scotland’s leading hospitality operators.

At the top of The Oak Tree

Sandy Fraser owns The Oak Tree Inn, Balmaha, a bar and restaurant with 36 rooms. Jason Caddy chatted with him at a safe distance...

The Mandarin Oriental Hotel Group utilises Beekeeper to keep communication channels open

Communication Agility is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19 Mandarin Oriental Hotel Group’s Group Director of Rooms and Quality...

Covd-19 In my own words… Alex Robertson, GM for Scotland and NI at Oyo...

Alex Robertson general manager for Scotland and Northern Ireland at OYO Hotels and Homes (www.oyorooms.com) gives us his take on Covid-19.
Michael Bonsor

In my own words… Michael Bonsor, Managing Director, Rosewood London

I remember being asked in early March at a staff townhall meeting in our ballroom - “Would the hotel ever close as a result...

In my own words – TANJA LISTER, KYLESKU HOTEL, SUTHERLAND

In my own words - TANJA LISTER, KYLESKU HOTEL, SUTHERLAND

How quickly will you get back to full speed? by Gordon White, MD, Fatbuzz

There’s little doubt that the hotel sector has been one of the hardest-hit industries; travel has ceased, business meetings are confined to video conferencing,...

Good planning and decision making required – Tanja Lister, Kylesku Hotel

We closed the hotel on the morning of the 21st March, in line with lockdown announcements. As we are a seasonal business, we were just...

Coming out running – Steve Graham, Chairman of Manorview

To be honest, the minute Boris Johnson came out and said to avoid pubs and restaurants, I thought about closing down. This was about...

In it together – Bill Burnett, Cycas Hospitality

It’s difficult to imagine that just a few weeks ago, very few people were talking about Covid19 and hardly anyone had heard the term...