Interviews

The Mandarin Oriental Hotel Group utilises Beekeeper to keep communication channels open

Communication Agility is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19 Mandarin Oriental Hotel Group’s Group Director of Rooms and Quality...

Covd-19 In my own words… Alex Robertson, GM for Scotland and NI at Oyo...

Alex Robertson general manager for Scotland and Northern Ireland at OYO Hotels and Homes (www.oyorooms.com) gives us his take on Covid-19.
Michael Bonsor

In my own words… Michael Bonsor, Managing Director, Rosewood London

I remember being asked in early March at a staff townhall meeting in our ballroom - “Would the hotel ever close as a result...

In my own words – TANJA LISTER, KYLESKU HOTEL, SUTHERLAND

In my own words - TANJA LISTER, KYLESKU HOTEL, SUTHERLAND

How quickly will you get back to full speed? by Gordon White, MD, Fatbuzz

There’s little doubt that the hotel sector has been one of the hardest-hit industries; travel has ceased, business meetings are confined to video conferencing,...

Good planning and decision making required – Tanja Lister, Kylesku Hotel

We closed the hotel on the morning of the 21st March, in line with lockdown announcements. As we are a seasonal business, we were just...

Coming out running – Steve Graham, Chairman of Manorview

To be honest, the minute Boris Johnson came out and said to avoid pubs and restaurants, I thought about closing down. This was about...

In it together – Bill Burnett, Cycas Hospitality

It’s difficult to imagine that just a few weeks ago, very few people were talking about Covid19 and hardly anyone had heard the term...
Angela Vickers

Unchartered Territory – Angela Vickers, CEO Apex Hotels

We’re always planned for new openings at Apex, never closures so like everything else these days it’s all unchartered territory. Priorities have been getting our...

My Perspective by Nicola Taylor, Chardon Hotels

I am writing this from our own perspective as a family business owning and operating 6 hotels in Scotland under a global franchise with IHG – Holiday Inn Glasgow Theatreland, Holiday Inn Expresses; Glasgow Theatreland, Edinburgh Royal Mile, Edinburgh Airport, Perth and Dunfermline.