Fogging to Deep Cleaning

Covid-19 has brought cleaning protocols in hotels sharply into focus. Hotel Scotland looks at how hotels are adapting to keep guests safe, while weighing...

How not to be social

With such intense competition to acquire and retain guest loyalty whilst contending with an increasing supply of rooms and the shift towards digital now well beyond tipping point, it is simply critical for hotels to rethink their engagement strategies with customers, both new and existing.