Colessio, the 39-bedroom hotel in Stirling, has achieved an almost two-fold increase in profits just eight months after appointing Artemis Hotels Management to lead a post-pandemic recovery.
Owners brought in Artemis to provide fresh direction and stronger operational leadership, aiming to restore the hotel as a premium destination while reconnecting it with the local community.
Under GM Lee Norris and Artemis’ Chris Charalambous, the turnaround focused on operational efficiency, cost control, and a repositioning of the hotel. The brand was simplified to ‘Colessio’, guest rooms and public areas have been upgraded, and menus now feature locally sourced produce.
Sustainability is central, with premium coffee and organic teas in rooms, luxury Duck Island toiletries, and a shift away from single-use plastics. The hotel has also strengthened its social and civic impact.
Colessio actively supports Pride Stirling, Historic Stirling, BID Stirling, and the Hospitality Benevolent Fund, while joining the Forth Valley Five initiative to source key menu items directly from local producers.
Staff development has been a key part of the strategy too. The team now numbers 21, with strong internal progression, including Lynsey McKenna’s promotion from front-of-house to Operations Manager.
Revenue-driving offerings such as Afternoon Tea and a whisky library complement the premium positioning, ensuring commercial and guest experience priorities go hand in hand.
Chris Charalambous said, “Colessio’s transformation is a clear example of what can be achieved when commercial focus, local knowledge, and people-led leadership come together. Lee and his team have delivered an outstanding turnaround, creating a hotel that is profitable, sustainable, and firmly rooted in the Stirling community.”
“Everyone here – from the kitchen to frontof-house has contributed to making this a hotel that delivers for guests, the team, and the wider community,” added Lee Norris.
