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Manorview scraps zero-hour contracts and commits to paying all staff a real living wage

Manorview Hotels & Leisure Group has abolished zero-hours contracts and committed to paying the real Living Wage, as a minimum, to its 500 employees.

Anyone who previously had a zero-hours contract has been offered a new contract with guaranteed hours, and any Manorview employee aged 23 and over will benefit from a 6.6% wage increase, with a 13% increase for 21 and 22 year olds working within the business.

For those aged 18-20, it marks an increase of 45%, while under 18s will get a 105% pay increase.

The business will now only ever give a zero-hours contract if a team member specifically requests one.

Said David Tracey, Managing Director, Manorview Hotel Group, “This is an extremely proud moment for the business.  We have been working closely with Living Wage Scotland for many months to become an accredited employer and we’re 100% committed to paying the real Living Wage to every single member of our team.

“Quite simply each time the living wage increases, our wages will too.  We’ve started to roll out the news to the group and so far the feedback has been extremely encouraging. The fact our accreditation makes us the 100th hospitality business to make this commitment makes it even more of an amazing milestone for both our team and the industry as a whole.”

On the scrapping of zero-hours contracts David added, “This move further demonstrates our commitment to fairness and will give our team a greater sense of security. 

“We have spent a huge amount of time over the past year talking to and listening to our team and due to the pandemic it became very clear that job security is a key concern for people moving forward, so we hope these steps, combined with our new rewards scheme commitment will give our team more peace of mind.

“Fundamentally, this is the right thing to do for our people.”

Peter Kelly, Director of the Poverty Alliance said, “Congratulations to Manorview Hotels and Leisure Group on their Living Wage accreditation. Too many workers in the hospitality industry are paid below the real Living Wage – around 60%, and Manorview’s Living Wage commitment is an important signal of leadership on seeking to tackle low pay in the industry.

“We hope more hospitality employers follow Manorview’s lead by becoming Living Wage accredited.”

Lynn Anderson, Manager, Living Wage Scotland added, “We’re delighted to welcome Manorview Hotels and Leisure Group to our network of over 2000 accredited Living Wage employers in Scotland.” The commitment makes Manorview Hotels the 100th Scottish hospitality business to participate in this voluntary scheme, as well as making them the largest Scottish hotel group to be accredited to date.

Meanwhile the hotel group also picked up the Charity Endeavour Award at the recent Scottish Bar and Pub Awards. The group was singled out by Judith King of When you Wish Upon a Star. She said, “Manorview continue to go above and beyond for our families. We are so proud and honoured to have their support.”  

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