Crieff Hydro Family of Hotels, has made two key senior management appointments ahead of the busy summer season.
Bruce Ritchie joins as Director of Operations at its flagship Crieff Hydro Hotel, while Suzanne Davies has been appointed Head of Sales and Events across the portfolio.
With over 30 years of experience working in a variety of senior roles, Bruce cut his teeth as Event Manager at The Gleneagles Hotel before leading operations for a number of companies including Hampden Park and the Royal Zoological Society of Scotland. He also managed the commercial year-round operations for the Edinburgh International Festival.
Bruce said, “I’m really excited to be part of this iconic hotel within Scotland’s hospitality sector.
“I’m thrilled to have joined a team that takes such pride in everything they do, from the menus and service to the brilliant rooms on offer. Everyone has made me feel so welcome so far, and I couldn’t be more thankful.
“We have big plans in the pipelines for Crieff Hydro hotel and I’m looking forward to continuing to develop our product to take the customer experience to a level we’ve never seen before.”
Suzanne brings a proven track record in driving sales and group revenue management, with 14 years of experience including leading the Group Sales Team at The Gleneagles Hotel.
Her new role at Crieff Hydro Family of Hotels will see Suzanne head up strategic event sales and overseeing the implementation of a new MICE strategy across the eight properties within the Crieff Hydro Family of Hotels portfolio.
Suzanne said, “There is so much potential to grow the events side of our business and I’m looking forward to seeing how that will develop over the coming months and years.
“I’m really passionate about helping our team to develop our events offering to ensure we consistently exceed client expectations.”
Stephen Leckie, CEO of Crieff Hydro Family of Hotels, adds, “Both Suzanne and Bruce are fantastic additions to the Crieff Hydro team.
“They bring a wealth of knowledge and experience to their roles, with more than four decades of hospitality and tourism experience between them, and I am confident their appointments will help to ensure the continued success of our portfolio of hotels.”
The Crieff Hydro Family of Hotels consists of eight properties across Scotland, including Peebles Hydro and The Park Hotel in the Scottish Borders; Isles of Glencoe Hotel, Ballachulish Hotel and Kingshouse Hotel in the West Highlands and Highland Safari’s, The Murraypark Hotel and Crieff Hydro Hotel in Perthshire.