The transformation of The Fife Arms in Braemar is now complete and the hotel has re-opened just in time for Christmas. This 19th-century Victorian coaching inn has been rewoven for the 21st century by...

A landmark ruling over fake TripAdvisor reviews in Italy, known as paid review fraud, has resulted in the world’s first prosecution and the likelihood is this will happen in Scotland. What do hoteliers need to know about this, and what can they do to look out for and report this type of activity in the meantime? Jason Caddy reports.

The hospitality industry is coming out with all guns blazing following City of Edinburgh Council’s blatant disregard of its concerns over the introduction of a tourist tax or Transient Visitor Levy (TVL) which would apply to all visitors using commercial accommodation, including those on business travel. 

How can hoteliers encourage their chefs to be more creative? That’s the question we posed to a food and drink consultant, a hotel group’s cluster head chef, as well as some hoteliers of course...Here’s...

The decade-old tourist tax debate has one thing in common with athlete’s foot – it doesn’t seem to want to go away, despite being about as welcome as an itchy rash to many in our...

Jason Caddy met with Stephen Leckie, CEO at Crieff Hydro, and they talked business, tourism, misconceptions, broken ribs and Kit-Kats. A two-hour chat with Crieff Hydro CEO Stephen Leckie is like being sucker punched by...

It used to be the case that a hotel restaurant was a hotel restaurant, where the food was produced on a large scale by an anonymous kitchen. You got what was on offer, take it...

Over the last few months we have interviewed  some great GM's and this issue we look at a few more... They are all a class act. Next month we will feature four more. Each and...