Surgeons Quarter (SQ), the commercial arm of the Royal College of Surgeons of Edinburgh (RCSEd), has earned the Innovation in Business award at the recent Edinburgh Chamber of Commerce Business Awards March. This marks the first time a hospitality business has received this prestigious recognition.
The entry highlighted the company’s unique offering of being the only hospitality organisation in the city to provide an events package which includes travel. The package includes the process of booking meeting space and accommodation as well as organising and booking delegate travel and providing event management at one of SQ’s four meeting venues.
SQ Travel, the innovative travel agency, was launched during the pandemic to streamline travel for RCSEd, particularly for surgeons conducting examination work on behalf of the college. Since then, it has expanded to support travel needs for hundreds of delegates, college members, guests, and the general public.
Scott Mitchell, Managing Director at Surgeons Quarter, expressed pride in being the first hospitality business to win the award, stating, “While RCSEd continues to lead the way in surgical practice, we apply the same world-class standard of care in hospitality.”
“To be the first hospitality business to bring home the award is an extremely rewarding achievement especially as we pride ourselves on being a pioneering enterprise with the same ambition as our parent organisation,” Mitchell added. He attributed SQ’s innovation to the dedicated team that has remained positive and open-minded despite economic challenges.
In recent years, Surgeons Quarter has positioned itself as a sector leader in promoting innovative sustainable practices. The organisation has held a Green Business Tourism Gold Award since 2008, eliminated plastic bottles from all rooms in its Ten Hill Place Hotel, installed six EV charging points in the hotel car park, and powered the hotel with wind and hydro technology sourced in Scotland.
Mitchell further noted, “Our innovation is enabled by the brilliant team we have, who have weathered recent economic storms and remained positive and open-minded to change and opportunity.”
Profits generated by Surgeons Quarter contribute to RCSEd’s charitable objectives, which focus on improving surgical standards and patient outcomes worldwide.
SQ Travel uses systems provided by Hays Travel Independence Group leveraging its buying power, technology, and back-office functions.